Privacy Policy
Introduction
AssistlyPro AI respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you use our website and AI call answering services.
By using our website or services, you agree to the terms described in this policy.
Information We Collect
Personal Information
We may collect personal information such as:
- Name
- Email address
- Phone number
- Business name
- Business contact information
This information may be collected when you:
- Fill out a contact form
- Request a demo
- Use our services
- Communicate with our support team
AI Call Interaction Data
AssistlyPro provides AI-powered call answering services.
During the use of our services, calls may be processed, recorded, or transcribed in order to:
- Respond to callers
- Capture business enquiries
- Improve AI performance
- Provide call summaries to customers
All information is handled securely and used only for service delivery and improvement.
Website Usage Data
When you visit our website, we may automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
This information helps us improve website performance and user experience.
Cookies and Tracking
Our website may use cookies and similar technologies to:
- Analyse website traffic
- Improve functionality
- Understand visitor behaviour
You can disable cookies through your browser settings if you prefer not to allow them.
How We Use Your Information
We may use collected information to:
- Provide AI call answering services
- Respond to enquiries
- Improve our technology and services
- Communicate with customers
- Send service-related updates
We do not sell personal information to third parties.
Data Security
AssistlyPro takes reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure.
However, no internet-based system can guarantee absolute security.
Third-Party Services
Our services may integrate with third-party platforms such as:
- Payment providers
- Analytics services
- Communication tools
These services may have their own privacy policies.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
Requests can be submitted through our contact details below.
Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated effective date.
Contact Information
If you have any questions about this Privacy Policy, please contact:
AssistlyPro AI
Email: info@assistlypro.com.au
Phone: +61 7 5240 3849
Location: Brisbane, Australia